TAT2 Bat Co retains the right to accept or reject this offer before processing the order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us, the prices have been verified, and the order has been processed and dispatched. An email will be sent confirming these arrangements.
While we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Pricing on the site does not include sales tax nor shipping. Regional sales taxes will be calculated based on billing zip code and charged where applicable. Shipping costs will also be charged in addition. Shipping costs are estimated at the time of the order and based on the shipping address provided.
The website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfill any orders that you may place based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
We take pride in the quality of our wood and hand-craftsmanship, but there are times when a bat breaks because that’s just the nature of wood bats in general. Therefore, we cannot guarantee against breakage. But there are many things you can do in order to make your bat last longer. See our Bat Tips section for details.
We take pride in our quality hand-craftsmanship and state of the art finishes. Bats shipped to customers will be as close as possible to the articles represented on this website, but minor imperfections are inherent in our handmade process thus giving each bat its uniqueness and authenticity.
Every bat is made-to-order. Most orders ship in 2-3 weeks, plus 2-4 days for shipping. We are a small company so lead times can vary depending upon the time of year, size of the order and complexity of the design. If anything extends the lead time of your order beyond three weeks we will notify you. If you are in a rush to receive your bats or have a deadline please let us knows prior to placing your order so we can confirm our ability to ship in time. Or you can check out our inventory of ready-to-ship bats here.
We ship most orders USPS Priority Mail at a cost dependent on your location. Shipping takes 2-4 days dependent on your location. As a customer, you have the option to pick up your purchase at our shop location in Delmar, Iowa. Please inspect your items upon arrival. If you receive a damaged item please keep the item and packaging and let us know right away so we can arrange a replacement. Please keep the shipping boxes and packaging with the damaged items so that we can file a claim with the carrier.
Since each bat is custom made, orders cannot be canceled or modified once we start production. In addition, we do not offer refunds on our custom baseball bats. If you have any issues with your order please contact us firstname.lastname@example.org within 7 days of delivery so we can discuss your concerns.
It is important to carefully consider your purchase prior to ordering and we will always try our best to ensure you select the correct product. TAT2 Bat Co does not provide refunds for incorrect choices in color, model, or size.
Payment over the Internet can be made via our secure check out pages using Visa, MasterCard, Discover, or American Express. Card charges will appear on your statement as “TAT2 Bat Co” All prices are quoted in U.S. Dollars and do not include regional sales taxes nor delivery.
TAT2 Bat Co Terms and Conditions shall be governed by and construed in accordance with Iowa State Law.
We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims. We will do our best to get all orders dispatched as quickly as possible.
TAT2 Bat Co uses the information we collect about you to process orders and provide our best service. We never sell or disclose any customer information to third parties and you can be confident your credit card details are safe. We send emails from time to time with product news and events but if you’re not happy receiving them, let us know and we’ll remove you from our mailing list.